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A vertical cut through the blueprint

A closeup of a service design blueprint indicating the approach of taking a vertical slice

Revealing a functional slice

With a complete blueprint, you can see all layers of the product at each touchpoint.

A vertical cut through the blueprint reveals a functional slice, showing the full service behind a single interaction.

Visualising the service in this way makes hidden processes visible, helping teams identify moments that matter, system dependencies, and opportunities for improvement.


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