I was recently asked to upload some ‘portfolio’ images during a job application. I wondered if I could organise the images thematically to provide a more long term overview. So I collected together some examples of web applications, page designs for media companies, and a bit of the visual analysis you do as part of design thinking.
Continue reading Portfolio snap shotsCategory Archives: Working
Don’t look back in anger
One of my old colleagues from the Barclays design team recently posted this on linked in, made me realise how lucky I was to manage such a lovely group of people. Couldn’t resist a silly comment.
Continue reading Don’t look back in angerInvesco Customer Journey experiments
As a side project I saw that lots of teams were commissioning their own research on customer journeys and the overall experience of purchasing and using Invesco products. Rather inspired by Neri Oxman’s Krebs Cycle of Creativity I wanted to see if any common themes or ideas emerged.
Continue reading Invesco Customer Journey experimentsInvesco ESG Interactive Infographic
One of the smaller projects I was asked to work on was an interactive infographic for Invesco’s ESG Funds. ESG being the hot topic in investment. In order to avoid any claims of greenwashing Invesco decided to publish a breakdown of all the data for each of their funds, so that clients could be confidant that the rating of the fund was accurate.
Continue reading Invesco ESG Interactive InfographicInvesco Model Portfolio Service
Introduction
Invesco is a global investment management firm, they invest their clients money in stocks and bonds, creating portfolios and other financial products. They work with large corporations such as pension funds to small firms of IFA’s. It is mostly focused on its B2B service. Many clients are advised by Independent Financial Advisers, who will pick Invesco products on their behalf. Invesco launched a Model Portfolio service via its software for financial advisers Intelliflo, and wanted to see if providing its Model Portfolio products with a stand alone web app would increase sales. I was approached to help design an MVP WebApp for Invesco’s Model Portfolio Service.
Continue reading Invesco Model Portfolio ServiceHagoromo home office
For my fiftieth birthday, I requested some of the legendary Hagoromo Fulltouch Chalk, I had seen a CNN documentary about it and got a bit obsessed. The Chalk of Champions. Also who knew mathematicians are so obsessed with chalk?
Continue reading Hagoromo home officePhase Three Service Design. Mash up Tools?
Thinking about Designing Platforms
We are all designing complex digital platforms, in a harsh environment, with a large number of stakeholders and contributors. How are the tools that we have evolving to meet our needs?
Do your tools change as your project evolves or are you stuck with the same customer journey map through out the project?
I think also designing a digital product has become more like creating a digital platform. Your platform has to be built so that it is easy to extend and adapt.
Continue reading Phase Three Service Design. Mash up Tools?Researching research at CNN
Researching all the research at CCN, I found as CNN audience was so big the quantitive data lent itself more towards the mega and macro end of the research spectrum. At the other end of the scale all the testing of products CNN generated a lot of micro and nano data and insights.
Continue reading Researching research at CNNCNN Pattern Library
Creating a triple A design system
CNN had embarked on a harmonisation project, one aspect of which will be to create a cohesive design system. CNN is a complex network of departments and siloed teams and they have an ever increasing number of layers that must work together to create a consistent experience. As part of the London based ‘Shared Web capabilities team’, I was lucky enough to be able to work on a proof of concept for the design system.
Continue reading CNN Pattern LibraryCNN Accessibility for everyone
A very big audience
CNN has a giant audience, and 10 to 20 percent of those users could need help accessing CNN’s digital content. CNN currently claim, a global audience of 170 million unique multi-platform visitors for August 2019.
The United States census bureau reports that about 56.7 million people, 19 percent of the population have a disability. According to a broad definition of disability, and the world bank claims 15 percent of the world experience some form of disability. Looking at the US census figures 8.1 million people had difficulty seeing, including 2.0 million who were blind or unable to see. Also For example, the AFB, American Foundation for the Blind, has findings from the 2017 National Health Interview Survey (NHIS) data release established that an estimated 26.9 million adult Americans (or about 10% of all adult Americans) reported they either “have trouble” seeing, even when wearing glasses or contact lenses, or that they are blind or unable to see at all.
Continue reading CNN Accessibility for everyone