Culture
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Don’t look back in anger
One of my old colleagues from the Barclays design team recently posted this on linked in, made me realise how lucky I was to manage such a lovely group of people. Couldn’t resist a silly comment.
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Building Barclays UX team
I was asked to turn around the UX team by Jo Brown (Director of Propositions and Development, Digital Banking) who asked me to move from Seren to join her at Barclays. It was the beginning of two or so years of very hard work, I wanted to build a confident team culture that allowed my…
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UX Pumpkin of Truth
I was asked to explain UX to another team in the online banking department. The department had a fancy dress day for Halloween. So I made a little website to describe a few aspects of the discipline of UX with a Pumpkin of Truth theme. A bit like a magic eight ball, but a pumpkin.…
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ABC Design Thinking Design Strategy
These are my notes on design strategy in order to clear my head of them. They are not a coherent argument, they are ideas and concepts arranged in a long list.
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Just trying to get the job done
Well as we start another ‘massive’ project and the pressure mounts, I hope we have all the safeguards and checks and balances in place, so the jobs a breeze and we all enjoy it. There is alot of romanticism in design, and thats why I love it, but it also generates an idea that projects…
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The curse of the perfect delivery…
Today, I committed the classic Seren mistake all over again. It happened on ITV when we delivered a perfect billion page analysis, it happened when I worked all weekend to deliver the perfect user journeys storyboards only for the client to change the names into Chinese to make the vendor laugh, I tried to deliver…
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Developing a web design process at IPC Media
IPC has a well established redesign process for its magazines. I was asked by my manager Andy Cowles if we could apply this process to the redesign of an existing website. Together we discussed a number of options for how the magazine development process could be adapted to developing a website. Designing an experience that…
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