charlie francis
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Put together
Bridget Riley Hesitate 1964, David Hockney A Bigger Splash 1967, Antony Caro Early One Morning 1962. All together in the corner of Room 1960, a perfect composition, sometimes the Tate puts things together in a way that is lovely, and not around some abstract theme like the Tate modern. Left the gallery very happy. Made up for…
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Denkarbeit
I wish I had run more workshops at Barclays, as its a great way to get inside the teams head, and where their thinking is. These are my notes from a workshop I ran in January 2014. It is also just to enjoy ‘thinking work’. Denkarbeit. The team spend so much time creating material I…
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What’s New Pussycat
I first saw Françoise Hardy at the end of the a very silly film called Whats New Pussycat, and then she sang on Blurs single ‘To the End’. In the film Michael James (Peter O’Toole) has just got married to Carole (Romy Schneider) and calls the mayor’s assistant (Françoise Hardy) ‘pussycat’. Carole takes this to be…
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UX Pumpkin of Truth
I was asked to explain UX to another team in the online banking department. The department had a fancy dress day for Halloween. So I made a little website to describe a few aspects of the discipline of UX with a Pumpkin of Truth theme. A bit like a magic eight ball, but a pumpkin.…
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To all tomorrow’s parties
The article had a picture of a laptop on the floor in a room off old street near seren, where I worked. Also talking to design the team about computers and where they are going. What follows doesn’t make sense, but they are just notes. Collage of other peoples thoughts from the past. A hand-me-down dress from who…
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ABC Design Customer Journey Maps
Well where to begin. There appears to be a lot of these being worked on at the moment, and whilst they flex and change to meet each individual projects requirements do we really have a handle on what fundamentally makes a good customer journey map.
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ABC Design Info graphics
Thinking about info graphics, one of my criticisms has been that we don’t spend enough time thinking about the organisation of the information in our finished design. We tend to place it all down in one go. This often leads to congested designs that aren’t easy to scan or navigate. I came across this graphic…
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Vodafone M2M
The Vodafone M2M portal created one access point for the entire life cycle of their M2M SIMs. From supply, through instillation to status monitoring during usage. Vodafone have changed their approach to developing the M2M Portal so that it is now centred on user needs rather than on functional requirements. We helped the Business Products Team…
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ABC Design Thinking Design Strategy
These are my notes on design strategy in order to clear my head of them. They are not a coherent argument, they are ideas and concepts arranged in a long list.
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Did I hear you say ‘service design philosophy’
Since coming back from holiday, I was thrown back in at the deep end doing a project which was very heavily sold to the client as it would bring them the benefits of our, ‘service design philosophy’. Now I appreciate that company processes evolve and change, so saying a company has a philosophy is a…
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