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UX Pumpkin of Truth
I was asked to explain UX to another team in the online banking department. The department had a fancy dress day for Halloween. So I made a little website to describe a few aspects of the discipline of UX with a Pumpkin of Truth theme. A bit like a magic eight ball, but a pumpkin.…
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To all tomorrow’s parties
The article had a picture of a laptop on the floor in a room off old street near seren, where I worked. Also talking to design the team about computers and where they are going. What follows doesn’t make sense, but they are just notes. Collage of other peoples thoughts from the past. A hand-me-down dress from who…
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ABC Design Customer Journey Maps
Well where to begin. There appears to be a lot of these being worked on at the moment, and whilst they flex and change to meet each individual projects requirements do we really have a handle on what fundamentally makes a good customer journey map.
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ABC Design Info graphics
Thinking about info graphics, one of my criticisms has been that we don’t spend enough time thinking about the organisation of the information in our finished design. We tend to place it all down in one go. This often leads to congested designs that aren’t easy to scan or navigate. I came across this graphic…
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ABC Design Thinking Design Strategy
These are my notes on design strategy in order to clear my head of them. They are not a coherent argument, they are ideas and concepts arranged in a long list.
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Did I hear you say ‘service design philosophy’
Since coming back from holiday, I was thrown back in at the deep end doing a project which was very heavily sold to the client as it would bring them the benefits of our, ‘service design philosophy’. Now I appreciate that company processes evolve and change, so saying a company has a philosophy is a…
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Change your paradigm…
Chipping away slowly at the M2M coal face, we are finally going to have a first draft of most of the wire frames after two weeks. Pretty good going as three weeks ago no designer in the office new anything about the portal. One personal concern is have we had enough time to question the…
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How I learned to like UX again….
Another chatty post from the coal face. Rather serendipitously I came across this blog post whilst looking for the very famous tree swing problem. Which is a great internet meme/illustration of how your deliverables go wrong.
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Just trying to get the job done
Well as we start another ‘massive’ project and the pressure mounts, I hope we have all the safeguards and checks and balances in place, so the jobs a breeze and we all enjoy it. There is alot of romanticism in design, and thats why I love it, but it also generates an idea that projects…
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The curse of the perfect delivery…
Today, I committed the classic Seren mistake all over again. It happened on ITV when we delivered a perfect billion page analysis, it happened when I worked all weekend to deliver the perfect user journeys storyboards only for the client to change the names into Chinese to make the vendor laugh, I tried to deliver…
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