UX
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Evolving the user experience of a corporate website
Large corporate website are constantly changing. New products to promote, and new commercial goals. The users needs change from desktop to mobile, from mouse to touchscreen, from static to dynamic. An existing web site can begin to look tired, staid and incoherent. Over time each area of the site has created a solution unique to…
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Code is poetry
With a corporate bank there are many conflicting sources of design and creative direction. So having gathered the users needs, understood the sites objectives, discussed the functional specifications and content requirements the project has to navigate through the corporations design culture. This culture is always changing, like a river.
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UX Pumpkin of Truth
I was asked to explain UX to another team in the online banking department. The department had a fancy dress day for Halloween. So I made a little website to describe a few aspects of the discipline of UX with a Pumpkin of Truth theme. A bit like a magic eight ball, but a pumpkin.…
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ABC Design Info graphics
Thinking about info graphics, one of my criticisms has been that we don’t spend enough time thinking about the organisation of the information in our finished design. We tend to place it all down in one go. This often leads to congested designs that aren’t easy to scan or navigate. I came across this graphic…
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How I learned to like UX again….
Another chatty post from the coal face. Rather serendipitously I came across this blog post whilst looking for the very famous tree swing problem. Which is a great internet meme/illustration of how your deliverables go wrong.
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Service Design for Project Canvas for ITV
Project Canvas, (rebranded YouView) is a partnership between ITV, Channel 4, BBC, Arqiva, BT and TalkTalk, to provide catch up TV, video on demand, and regular TV through a set-top box. Seren was asked by ITV to investigate its users viewing habits and based on this research provide recommendations and concepts for the Canvas platform.…
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Card sorting and post it notes
At the beginning of a project a card sorting exercise will guide the business owners towards a structure for the content of their site. Everybody uses post-it notes. Putting it all up on a wall is key, so everyone involved can take in the whole site.
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