Digital publishing
Digital publishing, sometimes called online or web publishing, involves using online technology to create and share digital content.
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Researching research at CNN
Researching all the research at CCN, I found as CNN audience was so big the quantitive data lent itself more towards the mega and macro end of the research spectrum. At the other end of the scale all the testing of products CNN generated a lot of micro and nano data and insights.
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CNN triple A design system
Creating a triple A design system CNN had embarked on a harmonisation project, one aspect of which will be to create a cohesive design system. CNN is a complex network of departments and siloed teams and they have an ever increasing number of layers that must work together to create a consistent experience. As part…
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CNN Accessibility for everyone
A very big audience CNN has a giant audience, and 10 to 20 percent of those users could need help accessing CNN’s digital content. CNN currently claim, a global audience of 170 million unique multi-platform visitors for August 2019. The United States census bureau reports that about 56.7 million people, 19 percent of the population…
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Magile Pottermore
prounounced : madʒʌɪl late Middle English: via French from Latin agilis, from agere ‘do’, and from Old French magique, from Latin magicus (adjective), late Latin magica (noun), from Greek magikē (tekhnē) ‘(art of) a magus’: magi were regarded as magicians.
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Service Design at Pottermore
Pottermore had an established set of personas for their users, the challenge was to bring them to life for the management team. The easiest way was to combine personas with actual customer data, so we could work out where the pain points where for various tasks the users wanted to complete. At the time I was reading,…
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Do-it-yourself usability testing
I wanted to improve the Pottermore website, in terms of its usability. With a very crowded publishing schedule, there was always something new to publish or promote, so there wasn’t a regular testing process. I asked some neighbours and friends if they would participate in some informal testing. I based my test around Steve Krug’s…
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Developing a web design process at IPC Media
IPC has a well established redesign process for its magazines. I was asked by my manager Andy Cowles if we could apply this process to the redesign of an existing website. Together we discussed a number of options for how the magazine development process could be adapted to developing a website. Designing an experience that…
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Card sorting and post it notes
At the beginning of a project a card sorting exercise will guide the business owners towards a structure for the content of their site. Everybody uses post-it notes. Putting it all up on a wall is key, so everyone involved can take in the whole site.
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Whats on TV.co.uk
Whats on TV magazine is Britain’s best selling magazine with over 4 million readers a week. I was asked to redesign Whats on TV.co.uk its online site. It was decided from the start that it would be an iterative process.
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