4 min read
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Are you Good Enough for the Cha Cha Cha? Stephen Willats
I first came across Stephen Willat’s work in the Tate Britain which was showing his piece ‘Living with Practical Realities’ which captured the reality of an elderly lady living in high rise flats. I was taken with the way he presented the information, in a sort of photomontage meets service design customer journey map. I…
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PropertyPay 2.0: Revolutionising Property Payments for Spanish Legal Professionals
An end-to-end solution that ensures both lawyers and their clients can manage property payments and the foreign exchange transfers more efficiently and securely.
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Invesco Model Portfolio Service
Design a stand alone Web App for Invesco’s Model Portfolio service. To prove within Invesco that a stand alone WebApp could be quickly developed and released. Then to test if there was a market for access to Invesco’s Model Portfolio Service via a digital subscription, for the UK mass adviser market, which is made up…
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Invesco Customer Journey experiments
As a side project I saw that lots of teams were commissioning their own research on customer journeys and the overall experience of purchasing and using Invesco products. Rather inspired by Neri Oxman’s Krebs Cycle of Creativity I wanted to see if any common themes or ideas emerged.
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Hagoromo home office
For my fiftieth birthday, I requested some of the legendary Hagoromo Fulltouch Chalk, I had seen a CNN documentary about it and got a bit obsessed. The Chalk of Champions. Also who knew mathematicians are so obsessed with chalk?
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Researching research at CNN
Researching all the research at CCN, I found as CNN audience was so big the quantitive data lent itself more towards the mega and macro end of the research spectrum. At the other end of the scale all the testing of products CNN generated a lot of micro and nano data and insights.
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CNN triple A design system
Creating a triple A design system CNN had embarked on a harmonisation project, one aspect of which will be to create a cohesive design system. CNN is a complex network of departments and siloed teams and they have an ever increasing number of layers that must work together to create a consistent experience. As part…
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CNN Accessibility for everyone
A very big audience CNN has a giant audience, and 10 to 20 percent of those users could need help accessing CNN’s digital content. CNN currently claim, a global audience of 170 million unique multi-platform visitors for August 2019. The United States census bureau reports that about 56.7 million people, 19 percent of the population…
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EY Travel assessment
Energized Work was asked by Ernst & Young Global Limited to upgrade their mobility offering for their corporate clients. A corporation would buy EY’s mobility services and expect EY to be able to manage their travelling staff’s tax, immigration, and travel risk. Large corporations need to move their employees around the world, and EY offers…
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St Judes school logo
Both my daughters have been very lucky to go to St Judes Primary School which is just one street away from my house. When the school announced they were looking to redesign their school logo, I think we all felt I should offer to help.
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